Last updated: January 30, 2026
Welcome to PinMy! These Terms of Use ("Terms") govern your access to and use of the PinMy web and mobile applications (the "Service"). Please read them carefully.
By using PinMy, you agree to these Terms, our Privacy Policy, and any additional terms that may apply depending on your selected subscription. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization.
PinMy offers various subscription tiers, including:
Pricing & Taxes: Pricing varies by region, currency, and platform (App Store, Google Play, Stripe) and may include applicable VAT or other local taxes. We reserve the right to modify pricing with reasonable notice.
Auto-Renewal: All paid subscriptions auto-renew unless canceled at least 24 hours before the end of the billing period. Renewals are charged to your selected payment method.
Cancellation: You may cancel your subscription anytime via the platform you purchased it from (Apple ID, Google Play, or Web Portal). Your access will continue until the end of the billing period. No refunds are issued for partially used billing cycles.
Storage & File Limits: Usage limits (such as storage space, file size, and recording duration) depend on your current plan. Please refer to our pricing page or app settings for specific limits.
Interactive Maps (Beta): The Service includes interactive map features allowing you to pin tasks to geographic coordinates.
Kanban & Task Management: The task management features (Kanban) are for organizational purposes and do not constitute a legally binding work contract between users (e.g., between a Manager and an Installer).
PinMy uses third-party AI services (e.g., DeepGram, Google Vision AI, OpenAI) for features like Voice-to-text transcription and Image OCR.
Safety on Site: You acknowledge that construction sites and infrastructure facilities are hazardous environments. You agree to use PinMy only when it is safe to do so. Do not use the application while walking on uneven surfaces, working at heights, or operating machinery. PinMy OÜ is not liable for any personal injury or property damage resulting from distraction while using the Service.
Prohibited Actions: You agree not to misuse the Service (e.g., no spam, harassment, reverse-engineering, or copyright infringement). We reserve the right to suspend or terminate access for violations.
Your data is handled according to our Privacy Policy. You retain ownership of the content (photos, files, comments) you upload. By uploading content, you grant PinMy a license to host and display it strictly for the purpose of providing the Service. You may request deletion of your account or data anytime by emailing info@pinmy.co.
All content, design, and technology used in the Service (excluding user-generated content) are owned by or licensed to PinMy OÜ. You may not reproduce, distribute, or modify the app without prior written permission.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose (e.g., specifically for structural engineering or compliance verification).
PinMy is operated by PinMy OÜ (Estonia).
We may update these Terms periodically. We will notify you of material changes. Continued use of the Service constitutes acceptance of the new Terms.
By using PinMy, you acknowledge that you have read, understood, and agreed to these Terms.