PinMy Terms of Use

Last updated: January 30, 2026

Welcome to PinMy! These Terms of Use ("Terms") govern your access to and use of the PinMy web and mobile applications (the "Service"). Please read them carefully.

1. Agreement to Terms

By using PinMy, you agree to these Terms, our Privacy Policy, and any additional terms that may apply depending on your selected subscription. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization.

2. Subscriptions & Billing

PinMy offers various subscription tiers, including:

  • Free Plan: Permanently free with limited features.
  • Premium Plan: Available as a monthly or annual subscription.

Pricing & Taxes: Pricing varies by region, currency, and platform (App Store, Google Play, Stripe) and may include applicable VAT or other local taxes. We reserve the right to modify pricing with reasonable notice.

Auto-Renewal: All paid subscriptions auto-renew unless canceled at least 24 hours before the end of the billing period. Renewals are charged to your selected payment method.

Cancellation: You may cancel your subscription anytime via the platform you purchased it from (Apple ID, Google Play, or Web Portal). Your access will continue until the end of the billing period. No refunds are issued for partially used billing cycles.

3. Features, Maps & Limitations

Storage & File Limits: Usage limits (such as storage space, file size, and recording duration) depend on your current plan. Please refer to our pricing page or app settings for specific limits.

Interactive Maps (Beta): The Service includes interactive map features allowing you to pin tasks to geographic coordinates.

  • Accuracy Disclaimer: Maps and geolocation data are provided for reference and coordination purposes only. They are not intended to replace professional surveying, official cadastral plans, or navigational tools. PinMy is not liable for any inaccuracies in geolocation data.
  • Safety: You agree not to use the map features while driving or operating heavy machinery.

Kanban & Task Management: The task management features (Kanban) are for organizational purposes and do not constitute a legally binding work contract between users (e.g., between a Manager and an Installer).

4. AI-Powered Features

PinMy uses third-party AI services (e.g., DeepGram, Google Vision AI, OpenAI) for features like Voice-to-text transcription and Image OCR.

  • No Guarantee: AI outputs may contain errors or inaccuracies ("hallucinations").
  • User Responsibility: You are solely responsible for verifying any AI-generated data (e.g., measurements, text transcriptions) before using it for construction, engineering, or financial decisions.

5. Safety & Prohibited Use

Safety on Site: You acknowledge that construction sites and infrastructure facilities are hazardous environments. You agree to use PinMy only when it is safe to do so. Do not use the application while walking on uneven surfaces, working at heights, or operating machinery. PinMy OÜ is not liable for any personal injury or property damage resulting from distraction while using the Service.

Prohibited Actions: You agree not to misuse the Service (e.g., no spam, harassment, reverse-engineering, or copyright infringement). We reserve the right to suspend or terminate access for violations.

6. User Data & Privacy

Your data is handled according to our Privacy Policy. You retain ownership of the content (photos, files, comments) you upload. By uploading content, you grant PinMy a license to host and display it strictly for the purpose of providing the Service. You may request deletion of your account or data anytime by emailing info@pinmy.co.

7. Intellectual Property

All content, design, and technology used in the Service (excluding user-generated content) are owned by or licensed to PinMy OÜ. You may not reproduce, distribute, or modify the app without prior written permission.

8. Platform-Specific Notices

  • Apple App Store: Subscription payments via your Apple ID. These Terms include and incorporate Apple’s Standard EULA by reference: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
  • Google Play: Google Play billing terms apply for Android subscriptions.
  • Stripe: Web-based purchases are processed via Stripe and are subject to their respective terms of service.

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose (e.g., specifically for structural engineering or compliance verification).

10. Legal Entity & Contact

PinMy is operated by PinMy OÜ (Estonia).

  • Email: info@pinmy.co
  • Address: Sepapaja tn 6, 15551 Tallinn, Estonia

11. Updates to Terms

We may update these Terms periodically. We will notify you of material changes. Continued use of the Service constitutes acceptance of the new Terms.

By using PinMy, you acknowledge that you have read, understood, and agreed to these Terms.